Sona 102 Terms & Conditions — Please read before use

Sona 102 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and betting service provider. These Terms and Conditions constitute a legally binding agreement between Sona 102 and all registered members of the platform.

These Terms and Conditions are governed by applicable laws of Bangladesh and international gaming regulations. By accessing our services through the Sona 102 website, mobile platform, or any other channel, you agree to be bound by this agreement.

We reserve the right to update these terms at any time. Any changes will be notified on the platform, and the latest revision date will be shown at the top.

To open an account on Sona 102, you must provide accurate and truthful information. We reserve the right to close any account at any time if false information is found.

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• The name, phone number, and address provided at registration must be genuine.
• Users are responsible for keeping their account password secure. Passwords must not be shared with anyone.
• A copy of your National ID or passport may be required for KYC verification.
• If you notice any suspicious activity on your account, please notify our support team immediately.

Sona 102 is strictly for adults. No one under the age of 18 is permitted to use this platform. Age is verified during registration and confirmed again through the KYC process.

• Any account found to belong to a user under the age of 18 will be closed immediately.
• Parents and guardians are responsible for ensuring that minors do not access or use this platform.
• Accounts cannot be created from restricted regions or countries.
• Multiple accounts from the same household or device are not permitted.

Deposits at sona 102 can be made via bKash, Nagad, and Rocket. The minimum deposit amount is ৳500. Deposits are typically credited to your account instantly.

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are typically processed within 20 minutes to 24 hours.
• Withdrawals will only be sent to the mobile banking number registered on your account.
• Withdrawals to third-party accounts are not permitted.
• Large withdrawals may be held pending completion of KYC verification.
• We reserve the right to conduct additional verification on any transaction that appears unusual or suspicious.

Sona 102 regularly offers bonuses and promotional deals. Each bonus comes with its own terms, which are stated alongside the offer.

• The welcome bonus is available to new members once only.
• Bonus cash can only be withdrawn after meeting the applicable wagering requirements, which are stated alongside each offer.
• Any attempt to claim bonuses using multiple accounts or false information will result in account closure.
• If the wagering requirements are not met within the specified timeframe after receiving a bonus, the bonus will be forfeited.
• Sona 102 reserves the right to modify, suspend, or cancel any promotion at any time.

All games and betting activities on Sona 102 are conducted in accordance with international gaming standards. Our certified RNG (Random Number Generator) ensures that every outcome is completely fair and unbiased.

• Bets cannot be changed or cancelled once placed, though a cash-out option may be available on certain games.
• If a game is interrupted due to a technical fault, Sona 102 will arrange either a replay or a full refund.
• Odds in Sports Betting may change at any time. The odds at the time a bet is confirmed are final.
• If a match or event is cancelled, the stake for the relevant bet will be refunded.
• If suspicious betting patterns are detected, payments may be put on hold pending investigation.

The activities listed below are strictly prohibited on Sona 102. Engaging in any of them will result in immediate account closure and forfeiture of your balance.

• Creating or operating multiple accounts.
• Creating an account using false or someone else's information.
• Bonus abuse or any attempt to manipulate the system.
• Money laundering or use of funds from illegal sources.
• Harassing other players or staff members.
• Any attempt to hack or use bots on the platform's software or systems.
• Colluding with other players to gain an unfair advantage.

Sona 102 reserves the right to suspend or close any account at any time, for any reason, including violations of these Terms and Conditions.

• You may close your account at any time — simply contact our support team.
• Before an account is closed, users will be given the opportunity to withdraw any valid balance, unless it has been forfeited due to a violation.
• Self-exclusion requests under our responsible gaming policy will be actioned immediately.
• A maintenance fee may apply to accounts that have been inactive for an extended period — contact support for details.

Sona 102 believes gaming is for entertainment, not addiction. We encourage all members to play within their limits.

• Daily, weekly, or monthly spending limits can be set on any account.
• If you're struggling to control your gaming, reach out to our support team — we're here to help.
• You can request self-exclusion to have your account locked for a specified period.
• For more details, visit our Responsible Gaming View page.

Sona 102 treats the protection of your personal information as a top priority. We never sell your data to third parties.

• Information provided at registration is used solely for identity verification and payment processing.
• To read our full privacy policy Privacy Policy View page.
• All data is protected with 256-bit SSL encryption.

Sona 102 reserves the right to amend these terms at any time. Members will be notified of significant changes via email or SMS.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms. We recommend reviewing this page regularly.

If you have any questions or complaints regarding these Terms and Conditions, please get in touch with us. Our support team is available 24/7.

• Email: support@sona102.biz
• Live Chat: Click the chat icon at the bottom right of any page on the platform.
• You will receive an initial response within 24 hours of submitting a complaint.
• Complex cases are resolved within 7 business days.