Everything about how we use, protect, and — where applicable — share the information you provide to Sona 102 is clearly set out here.
The core pillars of data protection at Sona 102
All your personal and financial data is stored on AES-256 encrypted servers. No unauthorized party can access it.
Sona 102 never sells your name, phone number, or any personal information to advertisers or third parties — that is our strict policy.
Only authorized personnel can access your data on a need-to-know basis. All access is logged and auditable.
HTTPS/TLS protocols are used to transmit data from your device to our servers via the website and app.
Your explicit consent is obtained for marketing communications. You can unsubscribe at any time.
After account closure, all your personal data is permanently deleted unless retention is required by law.
Sona 102 is one of Bangladesh's most trusted online gaming platforms. We believe that as a player, your most fundamental right is control over your own data. That's why Sona 102's privacy policy has been built on a foundation of complete transparency.
This Privacy Policy applies to the Sona 102 website, mobile app, and all related services. It takes effect the moment you register on our platform, play a game, or contact support.
Our Privacy Policy is built in accordance with international data protection standards. We ensure that the collection, processing, and storage of your data is conducted in a fully lawful and ethical manner.
Sona 102 only collects information that is necessary to provide our services. We do not gather unnecessary or excessive data.
| Data Type | Example | How It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration & KYC Form |
| Contact information | Mobile number, email address | Registration form |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & Withdrawal Process |
| Device Information | IP address, browser, operating system | Automatically (at login) |
| Usage Data | Game history, betting patterns, session duration | While using the platform |
| Communication Records | Support chat, email correspondence | Customer service interactions |
We never store your full payment card number or complete bank account details. All payment information is handled directly by the relevant mobile banking gateway.
Every piece of data Sona 102 collects has a specific, legitimate purpose. We never collect information without a clear reason.
To keep your data secure, Sona 102 employs industry-leading technical and administrative safeguards.
Sona 102 never sells your data. However, limited information may be shared in specific circumstances to deliver our services.
| Who We Share With | What Data | Why |
|---|---|---|
| Payment Processors (bKash, Nagad, Rocket) | Mobile number, transaction amount | To complete payments |
| KYC Verification Provider | Identity Information | To verify age and identity |
| Fraud Prevention Service | IP address, device information | To Detect Irregularities |
| Law Enforcement | Relevant data pursuant to a court order | To meet legal obligations |
Beyond the cases listed above, Sona 102 does not share your data with any third party — including advertisers, analytics firms, or any other company.
The Sona 102 website and app use cookies — small files stored in your browser that help improve your experience.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features.
As a member of Sona 102, you have full control over your own data. Your rights are outlined in detail below.
You may request to see what information we hold about you at any time.
If any information is incorrect or outdated, you may request a correction.
After account closure, you may request that all data be deleted once legal retention obligations have been met.
You can object to your data being used for specific purposes.
You can request a copy of your data in a readily readable format.
You can unsubscribe from promotional emails or SMS at any time.
Sona 102 is strictly for adults. We do not knowingly collect data from anyone under the age of 18.
Age is verified at the point of registration. If we become aware that a minor's data has been collected, we will immediately close the account and delete all associated information.
If parents suspect their child is using this platform, they should immediately support@sona102.bizto get in touch.
Sona 102 may update this Privacy Policy from time to time — due to changes in our services, new legal requirements, or security improvements.
We recommend checking this page regularly.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us.
Your privacy is fully protected at Sona 102. Register with confidence and enjoy the best gaming experience.